E bike Zagreb

Logo, brand name and services are property of:

ENTRI D.O.O.

Wherever used herein, the term “equipment” shall include any equipment rented from Kiss & ride, its agents, servants, and employees shall not be responsible for personal injuries or property damage, loss or delay incurred by any person arising out of the act of negligence of any direct or supplemental carrier or other person renting any of the services or products being offered in these rentals; nor shall Entri. be responsible for any injuries, death, damage, loss or delay in any means of transportation or by reasons of any event beyond the actual control of Kiss & Ride., or of any agent or supplier, or due to force of nature. Renters follow any suggested itinerary at their own risk and agree not to hold Kiss & Ride responsible for injury or death resulting from accidents. We strongly recommend the use of approved helmets whenever mounted on a bicycle. Helmets are free. The bicycles provided for use are in satisfactory operating condition and participants agree to use them at their own risk or call deficiencies to the attention of a company representative prior to usage. ​Individual bike or e-bike specifications are subject to change based on availability of replacement components. Instruction in the use, assembly and maintenance of bicycles will be provided on site if asked for and participants affirm that they are competent and familiar with the use of a multi-speed bicycle.

Hiring of electric bikes is only possible after submission of photocopy of at least one of the following documents:

a) valid identity card

b) valid passport

c) valid driver’s license

Lessor is committed to treat the data thus obtained as strictly confidential and not to disclose it to third parties. Rent fee is payed in full immediately after online booking.

Hirer is obliged to verify the technical condition of the rented equipment before the payment.

DELIVERY AND COLLECTION

Delivery and collection service is subject to approval by management at delivery and collection location, our courier provider and Kiss & Ride. All delivery and collection locations should have a staffed reception and local contact phone number. Renters are responsible for ensuring that management at their accommodation is agreeable to accepting bike delivery and providing safe storage for bikes pending the renters arrival. Similarly, renters are responsible for ensuring that management at the designated collection address are agreeable to safely storing bikes and handing them over to our courier service. Renters

staying in private residences may collect bikes from the nearest courier depot and return them to the same.

MAINTENANCE, TUNING AND RESPONSIBILITY

Although all our bikes are professionally serviced before dispatch, bicycles may need tuning or maintenance during the course of the rental period; such maintenance will be carried out at the renter’s expense. Kiss & Ride will cover the cost of damages due to equipment failures beyond the renters control; i.e. damage occurred during transport or worn parts. Any deficiencies noticed must be communicated to Kiss & Ride at collection site. Kiss & Ride is responsible for structural deficiencies such as damaged frames, worn bottom brackets, suspension and wheel hubs.

RESPONSIBILITY FOR DAMAGE OR LOSS

Customer agrees he/she will return the equipment in the same good condition as when received, ordinary wear and tear accepted, and to repair and replace lost or stolen, damaged or broken bicycles or parts or to reimburse Kiss & Ride for such equipment. Therefore regardless of the party at fault, customer understands and agrees to be responsible for the theft or damage to said equipment.
Here is damage price list for e bike

SUBLEASING PROHIBITED

Customer understands and agrees that any subleasing of rental equipment is prohibited and that any such sublease shall immediately cause termination and cancellation of this contract.

CUSTOMER LIABILITY

Customer shall assume liability for any and all damage or loss of and to personal property,accident / injury to other persons related to said rental equipment.

THEFT AND DAMAGE INSURANCE

You may pay an additional Theft&Damage insurance fee which in case of theft or damage to the bicycle will reduce payments by half those on our Price List. In case of theft a formal Police Report must be lodged and a copy must be forwarded to us in order to activate the insurance. In case of damage a photo must be provided to us.

PAYMENT TERMS

E-Bike rental: Upon confirmation, a deposit of €50 per bike is requested to secure your reservation. This deposit is applied to your invoice and the remaining balance is payable up to 14 days before your due date or your reservation is subject to cancellation.

We may require a damage deposit in the form of credit card charge plus the driver’s license / photo ID of one member of the party. Any deposit given by the customer shall be applied to and guarantee the faithful performance of all the provisions of this agreement and all repairs necessary to said equipment. If any action is brought to enforce any of the terms of conditions

of this agreement, or to recover any sums due to hereunder, customer agrees to pay all legalfees, court costs, or other expenses.

CANCELLATIONS AND REFUNDS

Bike rentals: Cancellations received 2 days or more before your start date will receive a full refund of any monies paid to date. Cancellations received 24 h before your start date will be refunded any monies paid minus a cancellation fee of 10 percent of total sum. Cancellations made 6 hours or less before your start date are not eligible for refund.

Rentals ending before the end date are not eligible for refund. All applicable refunds will be issued upon return of all rented equipment.

LATE RETURN FEE

An additional day’s rental fee will be charged for each day customer keeps equipment after the return date specified on this contract. All equipment must be returned directly to Kiss & Ride or wherever agreed.

TERMINATION OF AGREEMENT

Customer agrees that Entri d.o.o has the right to terminate this agreement at any time and retake possession of said equipment and for said purpose Kiss & Ride may enter upon the premises of the customer without becoming liable for trespass.